As the first friendly face that members and visitors see, the Volunteer Receptionist plays a vital role in creating a welcoming environment at the Senior Activity Center. This role supports day-to-day operations by providing information, answering phone calls, and assisting new and prospective members.
Details:
Schedule: Shifts available Monday–Friday, 9:00 AM – 3:00 PM. Ideally, volunteers commit to one or more full or half day shifts per week, or are able to commit to being an ongoing substitute.
Duties: Greet members, visitors, and guests warmly as they arrive; answer incoming phone calls and direct them to the appropriate staff; provide basic information about center activities, services, and membership; lead informal tours for prospective members and guests; help new members with registration and assist all members with sign-in at the kiosk; orient new members and make them feel welcome; assist with paperwork such as collating newsletters; keep the front desk area tidy and organized; assist members with signing up for new programs; collect payment for programs (handling money); notify staff of any concerns or special needs shared by visitors or members; enter and maintain new member data.
Training Provided: All reception volunteers receive orientation and on-the-job training: use of phone system, copy machines and other office equipment as necessary. Staff are always available for questions or support.
If you enjoy connecting with people and creating a lively, positive environment, we’d love to have you join our team!
